Cookie Policy
How we use cookies and similar technologies on our website
Last updated: August 27, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).
2. How We Use Cookies
Iris Trail uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. We use cookies for the following purposes:
- Essential Website Functions: Enable core website functionality
- User Preferences: Remember your settings and preferences
- Analytics: Understand how visitors use our website
- Marketing: Provide relevant content and advertisements
- Security: Protect against fraud and unauthorized access
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submission, and access to secure areas. The website cannot function properly without these cookies.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if visitors get error messages. This helps us improve our website performance.
3.3 Functionality Cookies
These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
3.4 Targeting and Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
Some cookies on our website are set by third-party services. We use the following third-party services that may set cookies:
4.1 Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site.
Data collected: Page views, session duration, bounce rate, user location (anonymized)
Purpose: Website optimization and performance analysis
Opt-out: Google Analytics Opt-out Browser Add-on
4.2 Email Marketing Services
Our email marketing platform may use tracking pixels and cookies to measure email engagement and provide analytics.
Data collected: Email opens, clicks, unsubscribes
Purpose: Improve email content and delivery
4.3 Payment Processors
When you make a purchase, our payment processor may set cookies for security and fraud prevention purposes.
Data collected: Transaction data (encrypted), fraud detection signals
Purpose: Secure payment processing and fraud prevention
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept All: Allow all cookies
- Necessary Only: Only allow essential cookies
- Customize: Choose which categories of cookies to allow
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Using your browser's cookie management tools
- Contacting us directly at [email protected]
5.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete all cookies
- Block cookies from specific websites
- Block all cookies (not recommended as it may affect functionality)
- Receive notifications when cookies are set
Browser-Specific Instructions:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and stored data
6. Cookie Retention Periods
Different cookies have different lifespans:
Session Cookies
Deleted when you close your browser
Persistent Cookies
- Essential cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Functionality cookies: Up to 1 year
- Marketing cookies: Up to 1 year
7. Local Storage and Similar Technologies
In addition to cookies, we may use other storage technologies:
7.1 Local Storage
HTML5 local storage allows us to store data locally within your browser. We use local storage to:
- Remember your cookie preferences
- Store form data temporarily
- Cache content for better performance
7.2 Session Storage
Session storage is similar to local storage but data is deleted when you close your browser tab.
7.3 Web Beacons
Small transparent images used to track user behavior and email engagement.
8. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
8.1 Essential Cookies
Disabling essential cookies will prevent the website from functioning properly. You may experience:
- Login issues
- Form submission problems
- Security vulnerabilities
- Loss of preferences
8.2 Analytics Cookies
Disabling analytics cookies will not affect functionality but will prevent us from:
- Understanding how you use our website
- Improving our services based on usage data
- Identifying and fixing technical issues
8.3 Marketing Cookies
Disabling marketing cookies will not affect functionality but may result in:
- Less relevant advertisements
- Repeated promotional messages
- Limited ability to measure marketing effectiveness
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our website or email for significant changes
- Request new consent if required by law
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Iris Trail Limited
25 Canary Wharf
London E14 5AB
United Kingdom
Email: [email protected]
Phone: +44 20 7996 0958