Privacy Policy

1. Introduction

Iris Trail Limited ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iris-trail.com and use our services.

This policy applies to all information collected through our website, email communications, and other related services (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Subscribe to our newsletter
• Contact us through our website or email
• Participate in surveys or feedback forms
• Use our interactive features

This information may include:

• Name and contact details (email address, phone number, postal address)
• Payment information (processed securely through third-party providers)
• Educational background and investment experience
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Provide and maintain our educational services
• Process course enrollments and payments
• Deliver course materials and resources
• Provide customer support and respond to inquiries

3.2 Communication

• Send newsletters and market analysis updates
• Notify you about course updates and new offerings
• Send administrative information and service announcements
• Respond to your comments and questions

3.3 Improvement and Analytics

• Analyze website usage to improve our services
• Conduct research and analytics
• Develop new products and services
• Monitor and prevent fraud and abuse

3.4 Legal Compliance

• Comply with legal obligations
• Protect our rights and interests
• Enforce our terms and conditions

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legitimate Interests: When we have legitimate business interests that do not override your rights
• Legal Obligation: When we must comply with legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processors
• Email service providers
• Analytics services
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

8.1 Access Rights

You have the right to request access to your personal data and receive information about how we process it.

8.2 Rectification

You can request correction of inaccurate or incomplete personal data.

8.3 Erasure

You may request deletion of your personal data in certain circumstances.

8.4 Restriction

You can request restriction of processing in specific situations.

8.5 Portability

You have the right to receive your personal data in a structured, commonly used format.

8.6 Objection

You can object to processing based on legitimate interests or for direct marketing purposes.

8.7 Withdrawal of Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

9. International Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on our website and update the "Last updated" date. For material changes, we may provide additional notice such as email notification.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, if you believe we have not handled your personal data appropriately.